Customer Service Assistant Airbnb Operation

6 days ago


Kuala Lumpur, Malaysia perfect pinnacle sdn bhd Full time

**We are a homestay company and prefer individuals with experience in hospitality**.
- Proficient in spoken and written English & Bahasa Melayu.
- Good problem solving and customer-oriented skills.
- Answer calls to guests and address their needs, complaints, and issues.
- Respond efficiently and accurately to guests, explaining possible solutions, and ensuring that guests feel supported and valued.
- Willing to work on rotational shifts, public holiday and weekend.
- Good in teamwork with a positive attitude in a fast-paced environment.
- Collaborate with operations and marketing teams, sharing customer insights

**Benefits**:

- Competitive salary
- Flexible working hours
- Opportunities for professional development
- Discounts on homestay bookings

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Are you willing to work on weekends and public holidays?
- Do you enjoy learning?



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