Business Support Manager

2 days ago

Bangsar South, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

**Job Title**: Business Support Manager
**Department**: Business Support
**Location**:Bangsar South, Kuala Lumpur

**Job Summary**:
1. Operational Oversight:

- Provide comprehensive operational support to various business functions.
- Collaborate with department heads to ensure smooth day-to-day operations.
- Streamline processes to enhance efficiency and reduce operational bottlenecks.

2. Cross-Functional Coordination:

- Act as a liaison between different departments, fostering effective communication and collaboration.
- Ensure alignment of business support activities with organizational goals and objectives.

3. Project Management & Change Management:
4. Policy Development and Implementation:
5. Vendor Management:
6. Data Analysis and Reporting:
7. Training and Development:
8. Risk Management:

- Manage and coordinate various projects within the organization.
- Collaborate with project teams to define project scopes, timelines, and deliverables.
- Ensure projects are executed on time and within budget.
- Develop and implement policies and procedures to support business operations.
- Regularly review and update policies to ensure compliance with regulations and industry best practices.
- Evaluate and manage relationships with external vendors and service providers.
- Analyze relevant data to identify trends, patterns, and areas for improvement.
- Prepare regular reports for senior management to support decision-making processes.
- Develop training programs to enhance the skills of business support staff.
- Provide ongoing coaching and mentorship to team members.
- Identify and assess potential risks to business operations.
- Develop and implement risk mitigation strategies to safeguard organizational interests.

**Requirements**:

- Bachelor's degree in Business Administration, Management, or a related field
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with the ability to make data-driven decisions.
- Ability to adapt to new work assignments, flexibility, and willingness to work effectively in a cross-functional setting

**Company Overview**:
The company is an award-winning Telecommunications and Managed Security Services Provider. With headquarters in Singapore and operations in Malaysia, the Philippines, and Hong Kong, we are a trusted partner of global and regional MNCs and top companies in North and Southeast Asia for their network and security needs.

**Work arrangements**:
Monday - Friday, 9am - 6pm. Fully work in office

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM10,000.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- Do you have experience in managing people?
- Expected salary?
- Notice period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Application support: 5 years (preferred)

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