Customer Service

**What you'll be doing** - Accurately documenting customer interactions and maintaining detailed records - Resolving customer issues and concerns by offering tailored solutions and ensuring customer satisfaction - Identifying opportunities to improve customer service processes and making recommendations to management - Collaborating with cross-functional...

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

RequirementsHigh school Diploma or equivalent certificate.Previous experience in customer service or call center environment is preferred.Fresh graduate is welcome to apply.Strong verbal and written communication skills in English and Mandarin.Ability to work in a fast-paced environment and handle high call volumes.Good problem-solving and...

JOB VACANCY: CUSTOMER SERVICE EXECUTIVELocation: Iskandar Puteri, JohorJob Scope:Handle inbound calls & assist customers politelyProvide accurate information and solve customer inquiriesWork in a friendly, supportive environmentSalary:RM2,000 – RM2,500 (BM & English)Up to RM4,000 (Mandarin speaker)Working Hours:5.5 or 6 days per week (Rotation...

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

CUSTOMER SERVICE (SPM & FRESH GRADS WELCOME) – IMMEDIATE HIRINGLocation: Johor BahruIntake: 22nd December 2025Salary: RM1,900 – RM2,100 + Night Shift Allowances + KPI Performance AllowanceType: 2 Years Contract (Renewable Yearly)Why Join Us?No experience needed full training providedSPM leavers & fresh graduates encouraged to applyThose with highest...

**Responsibilities**: - Responsible for 3PL Customer Service - Minimum of 2 years working experience in a 3PL Company as a Customer Service - Added advantage:Experience / knowledge in import / export procedure and experience in a warehouse environment - Receive and act on instruction from customer on collection/delivery schedule - To request invoice/packing...

Job DescriptionOversee the entire handling over of vacant possession (VP) process i.e. keys arrangement, checklist, forms, VP handbooks and VP kits.Ensure handing over is done as per schedule.Conduct briefing to purchasers on VP and defect submission process.Respond to the purchasers' feedbacks / queries in tactful manner.Follow up closely with purchasers...

Job descriptionJob Description:Prepare and manage shipping documentation, including Bills of Lading, Certificates of Origin, Packing Lists, and Invoices.Coordinate customs clearance processes, ensuring full compliance with regulations.Handle invoicing and billing with accuracy and timely submission.Liaise with freight forwarders, haulers, and shipping lines...