Customer Service Manager

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

RequirementsHigh school Diploma or equivalent certificate.Previous experience in customer service or call center environment is preferred.Fresh graduate is welcome to apply.Strong verbal and written communication skills in English and Mandarin.Ability to work in a fast-paced environment and handle high call volumes.Good problem-solving and...

Company DescriptionTP is a global digital business services company that partners with the world's leading brands to optimize their operations. Leveraging advanced digital technology, TP provides meaningful, sustainable solutions tailored to the needs of clients. With a strong global presence and a commitment to making a positive impact, TP supports...

JOB VACANCY: CUSTOMER SERVICE EXECUTIVELocation: Iskandar Puteri, JohorJob Scope:Handle inbound calls & assist customers politelyProvide accurate information and solve customer inquiriesWork in a friendly, supportive environmentSalary:RM2,000 – RM2,500 (BM & English)Up to RM4,000 (Mandarin speaker)Working Hours:5.5 or 6 days per week (Rotation...

Work Schedule Options:6 Working DaysWorking Hours (6 Days/Week – Rotational Shifts): 6 AM – 3 PM | 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM | 10 AM – 7 PM | 11 AM – 8 PM | 12 PM – 9 PM | 1 PM – 10 PM | 3 PM – 12 AM | 5 PM – 3 AM | 10 PM – 6 AMResponsibilities:Handle inbound customer service calls or email professionally.Assist...

Job ResponsibilitiesTo complete, monitor, and coordinate shipment arrangements (import/export) with internal teams and customers.To handle customer complaints and resolve issues promptly.To prepare and send invoices to customers in a timely manner for payment processing.Adhere to customers' standard operating procedures.To manage shipments and respond to...

Responsibilities:Handle inbound customer service calls or email professionally.Assist customers with inquiries, complaints, or product-related issues.Update and manage customer data in the system.Resolve issues efficiently to ensure customer satisfaction.Requirements:Minimum SPM or equivalentGood communication skills in English & Bahasa Malaysia (spoken and...

Key ResponsibilitiesServe as the main point of contact for tenants, managing all enquiries, complaints, and requests via WhatsApp, calls, email, and ticketing systemMaintain professional communication with property owners, sales agents, and assist with their enquiries or coordination needsEnsure accurate documentation of all case-related actions and follow...

Company OverviewJoin a leading Business Process Outsourcing (BPO) company with operations expanding across 13 countries worldwide. We are recognized for our excellence in service delivery, employee development, and global presence.Here, you'll be part of a dynamic and supportive environment with clear career growth pathways, continuous training, and...

About the RoleJoin a fast-growing global BPO supporting a renowned e-hailing platform, with operations in 13 countries and over 32,000 employees worldwide. This role is ideal for young, ambitious individuals looking for strong career progression and an opportunity to build a solid foundation in customer service.Key ResponsibilitiesHandle inbound calls,...