Restaurant Manager

5 days ago

Ipoh, Malaysia THE HAVEN SDN BHD Full time

**Responsibilities**:

- Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions.
- Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
- Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
- Assist with the set up
- Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
- Take orders, promote the restaurant’s specialties and serve in accordance to the established standards.
- Maintain hygienic food service techniques during service.
- Manage overall operations such as inventory control, budgeting, maintaining costs, controlling labor, scheduling, and safety and sanitation.
- Coordinate daily operations.
- Appraise staff performance and provide feedback to improve productivity.
- Deliver superior service and maximize customer satisfaction, ensure service and culinary excellence
- Respond efficiently and accurately to customer complaints, problem identification, problem solving and decision making.
- Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff.
- Participates to originate, plan, develop and implement long and short term goals.
- Delegates and oversees bartending, kitchen supervision and table service duties.
- Oversees menu planning, pricing and banquet operations.
- Develops and implements advertising and marketing strategies for restaurant and banquet services
- Performs other related duties as assigned.

**Position Requirements**:

- Projects professional image at all times through personal presentation/ interpersonal skills.
- Understanding of luxury guest expectations and a desire to exceed these expectations.
- Initiates contacts and establishes rapport easily.
- Organizes time and work efficiently.
- Excellent verbal and written communication skills.
- Has the ability and willingness to undertake further development.
- Willingness to work weekends and public holidays as part of the job role.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Retention bonus

**Experience**:

- Food service: 4 years (required)
- managing restaurant/coffee house/ banquet: 3 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

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