Assistant Manager, Field Operations

4 days ago

Petaling Jaya, Malaysia Smollan (Malaysia) Sdn. Bhd. Full time

**Key Responsibilities and Deliverables**:

- Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources
- Facilitate implementation of promotion grids. Ensure understanding of promotional activities and objectives by field team
- Ensure point of sale materials are maintained at stores. Check sufficient stock levels during promotional periods and track daily call targets of field team
- Ensure generic, store-specific planograms and category flows are implemented/maintained
- Ensure shelf-health is implemented and maintained. Provide feedback to clients on slow/fast sellers and recommend appropriate actions to achieve sales targets
- Check in-store pricing, prevent out-of-stocks, order prompting and stock pressure to drive sales targets achievements
- Ensure forward share is equal with market share. Provide regular feedback to clients on forward share changes
- Inform field team of new innovations and track speed to market, stock in distribution centers, negotiate new/existing listings in stores, etc.
- Monitor feedback platforms usage (e.g. manual tracking, SMART, etc.) and provide feedback to field team
- Provide clients with reports/insights on competitors' activities, promotions, product recalls, pricing, planograms and new innovations
- Liaise with customers/clients on stock pressure, stock holdings, new innovations, special deliveries, category flows, planograms, relays, etc.
- Attend review meetings with clients

**Job Requirements**:

- Strong leadership skills, energetic, highly motivated and customer oriented.
- Strong interpersonal and communication skills, with the ability to train and coach.
- Demonstrate experience in fast moving consumer goods, field sales and marketing.
- Demonstrate numeracy and quantitative analysis skills.
- Good problem solving skills.
- Proven competency to handle confidential/sensitive information in an appropriate and secure manner.
- Demonstrate fluency in both written and spoken English.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
- Required language(s): Bahasa Malaysia, English
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably individuals specializing in Sales - Retail/General or equivalent.
- Full-Time position(s) available.

Pay: RM3,800.00 - RM5,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home

Schedule:

- Fixed shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Retail management & Merchandising: 5 years (required)

**Language**:

- English (required)

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