Customer Relations

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

**WE'RE HIRING!** **Positions Available**: (i) **Customer Support Assistant (Full-Time)** - 2 vacancies (ii) **Customer Support Assistant (6-Month Contract)** - 2 vacancies - **Fresh graduates are welcome to apply!**_ **DUTIES & RESPONSIBILITIES**: - Accurately process sales orders based on purchase orders (POs) received from customers, ensuring all...

WE'RE HIRINGPositions Available:(i) Customer Support Assistant (Full-Time) – 2 vacancies(ii) Customer Support Assistant (6-Month Contract) – 2 vacanciesFresh graduates are welcome to applyDUTIES & RESPONSIBILITIES:Accurately process sales orders based on purchase orders (POs) received from customers, ensuring all details are entered correctly in the...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...

**Responsibilities**: - To manage and oversee all customs clearance activities while leading the transition from a shipment/import-oriented workflow to a product - and category-driven customs structure. This role ensures full compliance with customs regulations and drives operational excellence by aligning customs procedures with our evolving product-based...

**Responsibilities** - Ensure customers satisfaction is at its highest while managing and tracking KPI's. - Trouble shoots and track job progress from beginning until the end. - Liaise with all related departments / divisions to ensure job completion. - Maintain good relations with customers. - Meet with customers on a need be basis to enhance relations and...

***: The Pharmaceutical Inventory Specialist will lead a team of warehouse assistants and play a critical role in ensuring the accuracy and efficiency of pharmaceutical inventory management. This position is responsible for monitoring and processing prescriptions, maintaining stock levels, forecasting demand, and ensuring a seamless operation in compliance...

**_RESPONSIBILITIES_** - Manage data in spreadsheets and reports - Keep records and reports up to date - Provides a positive customer experience with fair, friendly, and courteous service. - Organize and schedule appointments. - Carry out clerical duties, including answering phones and preparing documents. - Provides pricing information by answering...

**_RESPONSIBILITIES_** - Manage data in spreadsheets and reports - Keep records and reports up to date - Provides a positive customer experience with fair, friendly, and courteous service. - Organize and schedule appointments. - Carry out clerical duties, including answering phones and preparing documents. - Provides pricing information by answering...

**Job Summary** The Transport Coordinator is responsible for supporting the daily transportation operations by ensuring smooth coordination between drivers, dispatch teams, and customers. This role involves handling administrative tasks, maintaining transport records, and assisting in scheduling and tracking deliveries to ensure efficiency and compliance...