Custom Clearance Manager

Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ OutboundEducation: Secondary education or equivalentExperience: One (1) year of general clerical experience and One (1) year of customer contact experienceAct as a direct point of contact for customers from the US market via calls and emails, providing guidance...

The Assistant Manager, Logistics, Warehouse, Customs & Compliance is responsible for overseeing all inbound and outbound logistics operations managed by the appointed 3PL vendor, while ensuring full compliance with relevant customs regulations, company policies, and global trade requirements. This role serves as the primary point of accountability for...

Position SummaryTheCustomer Service Assistantis responsible to support the process of stocks deliveries and returns to customers through proper documentations. The incumbent will be working closely with Commercial team and 3rd Party Logistic (3PL) to ensure orders reach customer according to delivery KPI.Working Location: Bandar Bukit Raja, Klang (next to...

**Job description** **Key Responsibilities**: - Handle **import/export customs declarations** via **Dagang Net / ALDEC**. - Ensure timely submission of K1, K2, K8, and other relevant forms. - Liaise with customs, port authorities, transporters, and internal teams. - Monitor shipment clearance and update customers proactively. - Maintain organized and...

Job descriptionKey Responsibilities:Handle import/export customs declarations via Dagang Net / ALDEC.Ensure timely submission of K1, K2, K8, and other relevant forms.Liaise with customs, port authorities, transporters, and internal teams.Monitor shipment clearance and update customers proactively.Maintain organized and up-to-date records for all...

Maintain staff records, update employee database and proper filing for documentation purpose. - Prepare HR related correspondence and documentation with careful attention to legal requirements and HR policies such as employment contract, termination, policy, etc. - Responsible for tax clearance, EA forms and Form E preparation. - Liaise with statutory bodies...

Assist Customer Experience Representatives in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the...

Key Responsibilities:Leadership and Managing:·       Manage and lead the customer service operation team, manage customer feedback, complaints, and issues together with managing peers·       Provide coaching, training, and development to team members to enhance their performance and customer service skills·       Manage the budget for...

Responsibilities:Ensure customers satisfaction is at its highest while managing and tracking KPI's.Trouble shoot and track job progress from beginning until the end.Liaise with all related departments / divisions to ensure job completion.Maintain good relations with customers.Explore for new business opportunities with customers.Meet with customers on a need...

ResponsibilitiesEnsure customers satisfaction is at its highest while managing and tracking KPI's.Trouble shoots and track job progress from beginning until the end.Liaise with all related departments / divisions to ensure job completion.Maintain good relations with customers.Meet with customers on a need be basis to enhance relations and solve...