Ecommerce Executive

3 days ago

Seremban, Malaysia Alpro Pharmacy Full time

**Full job description**

1. Develop and execute monthly marketing campaigns (e.g., Double Digit, Payday, Mid-Month, O2O Mega Events) for the Oneclick platform, including mechanics planning, promotion setup, and strategy execution.

2. Manage daily e-commerce operations including sales monitoring, product uploading/amendment, voucher configuration, and price/promotion accuracy across the Oneclick platform.

3. Prepare and analyze weekly and monthly performance reports using advanced Google Sheets/Excel (formulas, pivot tables, graphs) to streamline reporting and save time.

4. Plan and control usage of marketing budgets and funds for vouchers, gift-with-purchase items, Meta postings, and platform-exclusive price cut promotions.

5. Conduct competitor and market analysis based on sales data to recommend pricing strategies and monthly campaign ideas.

6. Respond and escalate critical platform issues immediately to get support from other party (contact system admin is system down...etc), including customer complaints (e.g., damaged parcel, delay), pricing errors, and order anomalies, while proposing solutions.

7. Coordinate with Procurement, Fulfillment, Customer Service, and BU teams to align campaign readiness, including stock level checks, free gift allocation, shipping timelines

8. Monitor and follow up on all campaign setup tasks such as visual and website readiness, product uploads, and price/promotion activation to ensure 100% on-time execution.

9.Liaise with Procurement to engage suppliers for exclusive promotion deals, gift bundles, and discounts to boost sales during peak campaigns.

10. Support and coach junior team members (e.g., assistant or new staff) to ensure timely completion of their daily operational tasks and campaign-related duties.

11. Lead post-mortem within dept or with other stakeholders to review after major campaigns to identify root causes of errors, document learnings, and implement corrective actions to prevent recurrence.

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

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