General Clerk(Service Department)

2 days ago

Kota Kinabalu, Malaysia WIN HIN MACHINERY (M) SDN BHD Full time

**Job Responsibilities - General Clerk (Workshop & Service Department)Administrative Duties**
- Maintain and update customer records, job sheets, and service reports.
- Handle data entry for repair/service orders into the system.
- File and organize documents (invoices, receipts, service reports, job cards).
- Assist in preparing quotations, invoices, and delivery orders for service jobs.

**Customer & Service Coordination**
- Schedule and coordinate service/repair jobs with workshop supervisor.
- Inform customers of job status, estimated completion time, and service updates.
- Assist in preparing service agreements or warranty claims paperwork.

**Workshop Support**
- Issue and track job cards for workshop staff/technicians.
- Record machine/equipment details before and after service.
- Monitor workshop consumables (oil, filters, small parts) and request stock replenishment.
- Assist in compiling daily/weekly workshop service reports.

**Inventory & Parts Handling (Basic)**
- Assist storekeeper in recording spare parts usage for service jobs.
- Ensure proper documentation for parts issued to technicians.
- Help track parts orders from suppliers (follow up on pending deliveries).

**Other General Duties**
- Maintain cleanliness and order of filing and customer service area.
- Support workshop manager/supervisor with clerical tasks as assigned.
- Prepare simple reports (service income, pending jobs, completed jobs)
- Any other clerical or administrative duties related to workshop and service operations.

**Requirements**:

- High school diploma or SPM.
- Strong knowledge of office procedures and basic AUTOCOUNT processes.
- Proficiency with MS Office.
- Outstanding communication and organizational skills.
- Must be a fast typist with excellent multi-tasking abilities.

Pay: From RM2,000.00 per month

**Education**:

- STM/STPM (preferred)

**Experience**:

- Money Handling: 1 year (preferred)

Work Location: In person

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