Mandarin/cantonese Customer Service

**LOCATION**: - KL Sentral **JOB SCOPE**: - Need to work in a team to achieve the required KPI elements and SLA. - Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

***: **Primary Job Functions**: - Provide primarily customer service based phone support to ADC customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into ADC’s CRM and trackers following appropriate processes. - Provide accurate and...

**仕事内容**: Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. -...

Job description We're Hiring Customer Service Executive (Mandarin or Cantonese) Basic Salary: RM3300 - RM4000 Work Type: Permanent Role Working days: 5 days a week, 2 days off (rotational basis) Working hours: 8 hours (rotational shift basis) **Job Description**: Answer inbound calls / chats from customers. Assist customers by providing the right...

**Requirements**: - SPM/ STPM, Diploma/ Advanced Diploma holder or equivalent certificate holder with experiences. - ** Degree Fresh are encouraged to apply.**: - ** Strong communication skills of written and spoken English and Mandarin language is required.**: - Cantonese speaker is an added advantage. - Willing to work on **shift rotational shift...

**ROLE**:Customer Service Executive Mandarin & Cantonese (+ Basic English) **PROJECT**: TBC (Entertainment industry worldwide ticketing platform) **LOCATION**: - KL Sentral **JOB SCOPE**: 职位类型：全职, 其他 薪资： RM3,600.00至RM4,000.00（每月 ） 工作语言: - 中文 (必填) - 流利英文 (必填)

**Customer Success Specialist - Fresh Grads Encouraged to Apply** You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received...

**JOB SCOPE**: - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA - Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available...

**Position Title: Content Reviewer (Mandarin/Cantonese)** **Working Location: KL Sentral** **Tenure: 1 year contract / Renewable basis** **Salary: RM 4000 - RM 4200 + Shift Allowance** **Working Hour: Rotational Shift Basis** **Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly...