Current jobs related to Customer Service Specialist - Brickfields - Mango Global Technologies

  • Customer Success Specialist

    6 days ago

    Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

  • Customer Success Specialist

    6 days ago

    Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

  • Customer Service Associate

    4 days ago

    Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

  • Customer Service Agent

    15 hours ago

    Brickfields, Malaysia Remobie Full time

    **Responsibilities**: - Maintain Service Level Agreements for response rate, productivity, and quality. - Resolve service issues with optimal solutions and follow-up. - Maintain a professional and positive attitude. - Keep detailed records of customer interactions. - Collect and analyze customer feedback for improvement. - Participate in continuous...

  • Customer Service L Live Chat

    15 hours ago

    Brickfields, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Customer Service Associate

    1 week ago

    Brickfields, Malaysia Agensi Pekerjaan Career International FOS Sdn Bhd Full time

    **Responsibilities**: - Answer customer enquiries and resolve customer issues in an efficient and timely manner - Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability - Responding to customer complaints and implementing customer retention strategies in order to...

  • Mandarin- Customer Service Support

    2 weeks ago

    Brickfields, Malaysia eTeam Workforce Full time

    Job description **Immediate joiner preferred** **Fresh graduate are welcome** **_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer service-based phone support to the client’s customers. - Activate and engage with client/customer whilst providing accurate information...

  • IT Customer Service Representative(Mandarin

    6 days ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    **DUTIES AND RESPONSIBILITIES**: **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and...

  • Social Media Customer Services

    4 days ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    Are you a social media enthusiast with exceptional communication skills in Vietnamese? Do you enjoy helping others and providing top-notch customer service? We are looking for talented individuals to join our team as Chat Support Representatives! As part of our dynamic team, you will have the opportunity to interact with users from all walks of life,...

  • Customer Service Executive

    6 days ago

    Brickfields, Malaysia eTeam Workforce Full time

    **Immediate Hiring for Customer Service Executive - English Speaker!!!** **Fresh Graduates are welcome ( **Immediate Joiners Preferred !!)** **Job: Customer Service Executive** **Working Hours: Rotational Shift 24/7, 5 Days a week 2 days off Rotational Basis.** - Answer incoming calls from customers with inquiries on product orders - Analyze customer...

Customer Service Specialist

2 weeks ago

Brickfields, Malaysia Mango Global Technologies Full time

**仕事内容**:
Primary Job Functions:

- Respond promptly to all incoming communication channels.
- Address customer needs efficiently, offering solutions or alternatives.
- Foster strong customer relationships through dedicated service.
- Ensure confidentiality and privacy of customer information.
- Achieve both personal and team targets effectively.
- Manage diverse inquiries within specified timeframes.
- Resolve complaints and escalate issues when necessary.
- Provide accurate information and exceptional service consistently.
- Document interactions meticulously and report trends to management.
- Perform additional duties as assigned.

Job Requirement:

- Fresh graduates are welcomed
- **REQUIRE TO SPEAK IN MANDARIN OR CANTONESE**:

- Excellent communication and problem-solving skills.
- Strong commitment to customer satisfaction and attention to detail.
- Ability to meet targets and work efficiently in a team.

**その他**:
**Job Types**: Full-time, Commission, New-Grad

Pay: RM4,000.00 - RM5,000.00 per month

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)