Team Lead, Brand Management

**About Us**

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

**About the Role**

As the Team Lead, you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

**Key Responsibilities**
- Own the NMV and GP1 targets for the assigned brand portfolio, driving performance through client success, new value-added initiatives, and operational excellence
- Lead & drive commercial excellence projects aimed at increasing quality of service delivered through process optimization & relevant initiatives
- Ensure that all brand and store KPIs are met. Analyze sales performance and advise clients on how to grow their ecommerce channels sustainably. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
- Responsible for inventory efficiency and driving accurate demand forecasts to optimize business performance.
- Lead a team of KAMs to deliver excellent client experiences through upskilling, knowledge transfer, and continuous capability building
- Maintain close relationships with stakeholders eg, brands’ leadership and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.

**Who do we look for - The Ideal Profile**:

- Fluent in English, Mandarin is a plus
- Minimum of 7-10 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
- Experience with retail business & category management is needed
- Values: Collaborative, humble, driven, analytical, structured, demonstrates integrity, professional, passionate, builder, entrepreneurial
- Strong track record of high-level negotiations with partners and successful internal/external relationship management
- Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
- Solid Excel / Powerpoint skills, ability to be a data storyteller
- Experience using AI & LLM tools to optimize workflows.

**What we offer**:

- Excellent and competitive compensation package
- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_