Assistant Manager
7 days ago
**RESPONSIBILITIES**
To support Manager and to monitor departmental KPI to achieve company’s key business objectives. Responsible to monitor, manage and lead your team to adhere to company's rules and regulations.
**DUTIES**
1. To carry out 3R (Reduce, Reuse, Recycle) practices within PKT Group of Companies.
2. To provide support and assist to supervise the team in handling day-to-day customer service, operations and documentations activities when Manager are away.
3. Responsible for handling all customer’s import air shipment.
4. Maintain and develop contact with customers, airlines, terminal operators and other service providers in achieving a consistent and reliable service level.
5. Ensure billing to customers are done timely.
6. Ensure data entry, all air freight administration and accurate costings and revenues are applied to each individual shipment.
7. Coordinate with respective departments to facilitate and efficiently resolve customer’s complaints and disputes.
8. To ensure effective and clear communications within Customer Service team, customer and other department across the organization.
9. Perform any other assignments as and when directed by Superior/s and comply with the company’s rules and regulations.
**COMPETENCE**
Education : Minimum - Degree holder in Logistics Management or similar field.
Min 2 years in Managerial position and possessed strong hands and solid background in all
Experience : areas of Air Import / Export operations which includes Customs declarations.
Good command in both written and spoken for English, Bahasa Malaysia and Chinese.
Computer literate such as MS Words, Excel, PowerPoint and etc. Knowledge in Sovy
Skills:
system will be and added advantage. Organized with good analytical skills and able to multitask.
Must be able to work on shift, rotational shift
**Salary**: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Must be able to work on 24/7 rotation shift.
**Experience**:
- Air import/export: 1 year (required)
Ability to Commute:
- Sepang (required)
Ability to Relocate:
- Sepang: Relocate before starting work (required)
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