Internship - Customer Service Assistant

SUMMARY OF THE ROLE

You will learn to process customer orders in an accurate and efficient manner, provide the best service possible to the customers. This is an internship position, open for all students who are interested to gain experience in customer service related roles. This position will be reporting to Customer Service Manager.

Summary:
You will learn to process customer orders in an accurate and efficient manner, provide the best service possible to the customers. This is an internship position, open for all students who are interested to gain experience in customer service related roles.

Responsibilities:
- Process and verify the accuracy of orders from customers in a timely and efficient manner to achieve on-time delivery performance.- Provide fast responses to all inquiries.- Collaborate with inter-departments on related issues on customer orders.- Manage and compile documents for submission to sales and customers.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualification:
- Fluent in English (both written and verbal).- You are a fast learner and enjoy working in a team.- You are able to have 6 to 8 months of internship.

Personal Qualities:
- Acts on own initiative, makes things happen and accepts responsibility for the results.- Communicates in a clear, precise and structured way, speaks with authority and conviction, presents effectively.- Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.

What We Offer:
- Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.- Career development opportunities across multiple disciplines and geographies.- A supportive and inclusive company culture where you can be your authentic self.- A focus on having fun together through team buildings and social activities.

POSITION INFORMATION

Company:
Jotun Paints (Malaysia) Sdn. Bhd.

Contract Type:
Apprentice/Intern (Fixed Term)

Time Type:
Full time

CLOSING DATE (dd.mm.yyyy):
12.03.2025

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Malaysia and Singapore were established in 1983 and 1971, respectively. With the consolidation of Jotun Malaysia & Singapore in 2016, the organisation has consistently delivered strong growth and profitability to become today one of the main contributors to our business in the South East Asia and Pacific region. The company operates three factories in Shah Alam and Nilai and has a wide network of offices and warehouses across Malaysia and Singapore, providing efficient and timely response to our customers. Our aim is to develop employees through a culture of continuous feedback, learning and growth.

Visit our

Career Page

to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.