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Customer Care Specialist

2 weeks ago

Ipoh, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

Attend to incoming call, correspondences and live chat
- Assist customer on their enquiry about company product
- Handle customer with care and professionally
- Handle customer complaint and assist to resolve their issue

**Requirement**:

- Fresh degree are welcome to apply, OR
- Diploma with at least 1 year of relevant working experience, OR
- STPM with 2 years of relevant experience, or
- SPM with 2 to 3 years of relevant experience
- Good customer handling skills, patient and helpful
- Able to communicate well in English and BM
- Ability to convey in Mandarin and/or other Chinese dialects will be added advantages
- With experience in customer service or call center will be added advantageous
- Assist customer on their enquiry about company product
- Handle customer with care and professionally
- Handle customer complaint and assist to resolve their issues

**Job Type**: Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)