Customer Service and Sales Rep
7 days ago
Are you it? We're looking to onboard a high-energy CS + Sales Rep who can connect well with others to journey with us in the adventure of impacting more lives You'll be working in a growing team of fun-loving, driven & supportive team members while we work towards our company's mission & purpose.
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Here are your **core responsibilities** as a CS + Sales Rep:
- Perform customer service calls to ensure customers are attended to before and after events
- Understand the customers’ needs & archive all customer feedback.
- Update customer data sheets & daily reports on CRM
- Confirm payments and update their status, coordinate with admin dept to process invoices
- Understand the customers’ needs & update customer insights/FAQs to sales & marketing team
- Nurture leads & perform sales conversations with prospects and turn potential prospects into buying customers (training will be provided
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**Requirements**:
- Preferred: 90’s & after; females (or males who enjoys connecting with people)
- Proficient in Mandarin (Good to have: English proficiency)
- Minimum SPM; ambitious and have desire to make RM5k-10k per month
- Willing to learn & work hard
- Independent problem-solving skills
- A plus if you have experience is customer facing jobs.
- Good to have: have desire to take on leadership positions in the future
*(If you are lacking in skills & experience in aspects above, that's okay so long as you have the keenness & ability to pick things up fast.)
- **Performance Reward Structure**:
- Base up to RM3k + High Commissions
- In case you are wondering: Why Telegram group? Because we use Telegram as our company internal communication platform ;)_
**What to expect in our hiring process?**
- You undergo a basic screening round
- Written assignment round(s) to assess your job-relevant skills
- In-depth interview with our head of HR
- If we are a culture and skill fit, we make you an offer
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,100.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Fixed shift
- Flexible hours
Supplemental pay types:
- Commission pay
- Performance bonus
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