Coffee Course Sales

Responsible for coffee course sales and client follow-up, including enquiry responses, course introductions, invitation for registration, payment collection, and after-sales follow-up.
- Plan and execute advertising campaigns (Facebook Ads, Instagram Ads, Google Ads, etc.) to increase course exposure and enrolment rates.
- Assist in formulating course sales strategies to achieve monthly sales targets.
- Regularly review advertising performance and propose optimization plans.
- Communicate closely with baristas and course teams to ensure promotional materials align with actual course content.
- Handle student registration forms, WhatsApp enquiries, and automated system integration (e.g., ChatDaddy).

**Job Requirements**

Education: Diploma or above, preferably in Marketing, Advertising, Communication, or Business Management.

**Experience**:
Minimum 1 year of sales experience (preferably in education, training, coffee, or F&B industry).

Minimum 1 year of digital advertising experience, familiar with Facebook Ads Manager and Instagram advertising setup.

**Skills**:Proficient in using social media (Facebook, Instagram, WhatsApp Business, etc.).

Strong copywriting skills, able to write promotional content independently.

Familiar with basic Canva operations; able to create simple advertising visuals is a plus.

Content & Copywriting Skills:
Ability to write compelling sales copy (both Chinese and English), including ad headlines, course introductions, and CTAs.

Able to adapt tone and wording for different target audiences.

Personality:
Proactive and result-oriented.

Excellent communication and teamwork skills.

Passionate about coffee culture and enthusiastic about promoting coffee courses.

**Language**:
Fluent in both Chinese and English for communication and writing.

Others:
Willing to work on weekends or evenings if required (depending on class schedules).

Have own transport to travel to Kajang.

⚡️ Additional Advanced Skill Requirements

Digital Marketing Skills

Able to operate Facebook Ads Manager, Instagram Ads, Google Ads platforms independently.

Understands audience targeting, pixel setup, and retargeting strategies.

Capable of analyzing advertising reports (CTR, CPM, CPA, ROAS) and optimizing accordingly.

Design & Visual Sense

Proficient in Canva or Photoshop for basic ad visuals.

Possesses a strong sense of visual aesthetics to ensure professional and consistent designs.

Customer Relationship Management Skills

Familiar with CRM systems (e.g., HubSpot, Zoho, Salesforce, ChatDaddy + Google Sheet integration).

Able to build sales funnels and maintain customer databases with proper data management and tracking.

Sales & Negotiation Skills

Confident in phone or WhatsApp communication, identifying client needs and guiding towards closing deals.

Understands upselling and cross-selling techniques to increase customer value.

Communication & Teamwork

Able to communicate effectively with baristas, designers, and management teams to coordinate course promotions.

Strong cross-department collaboration skills to achieve marketing goals.

Organization & Self-Management

Able to prioritize tasks independently and manage multiple promotional projects concurrently.

Strong time management skills to ensure timely execution of ads and follow-ups.

Analytical & Problem-Solving Skills

Able to propose improvement plans based on sales or advertising results.

Logical thinker who can quickly identify gaps in sales funnels and optimize them.

Technical & Tool Skills

Familiar with WhatsApp Business API or ChatDaddy automation operations.

Proficient in Google Sheets/Excel for data tracking.

Able to create registration forms using Google Forms or Typeform.

Basic understanding of Google Analytics and Meta Pixel setup is a plus.

Language Requirements

Fluent in written and spoken Chinese and English; able to write professional copy and communicate clearly with clients.

Proficiency in Malay or other languages (Thai/Japanese) is an added advantage.

**Job Type**: Contract
Contract length: 18 months

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Work Location: On the road