E-commerce Customer Support

Key Responsibilities: - Digital Marketing & Campaign Management - Sales Analysis & Reporting - Market Research & Competitor Analysis - Collaborations & Partnerships - Conduct regular market research to stay updated with e-commerce trends and customer preferences - Analyze competitor activities and pricing strategies to maintain a competitive edge - Generate...

Assure all aspects of platform content and information are accurate & updated e.g. availability of the product - Support online customer enquiries promptly (pre sales & after sales) - Work on online promotions and social media strategies - Assist to optimize the online stores and help to achieve sales target, manage daily e-commerce operations - Assist...

Develop and execute strategies to enhance our visibility, sales, and brand presence on Facebook e-store, Shopee, and Lazada, leveraging data analytics insights. - Manage the end-to-end process of product listing, from creation to optimization, ensuring accurate and compelling product descriptions, images, and pricing, while tracking performance metrics. -...

Are you a strategic thinker and passionate about optimizing pricing, managing product listings, and negotiating deals with suppliers? We are seeking a dynamic E-commerce Specialist with a multifaceted skill set to join our team. As an E-commerce Specialist, you will play a key role in ensuring price competitiveness in the marketplace, managing our online...

Responsible: - Manage E- Commerce Shop(s). - Monitor, Control and manage the e-commerce system and market place system. - Organising promotions, liase with shipping companies and making advertising decisions. - Monitor the products and pricing at the E- Commerce website and market place. - Order management (generate reports and check payment status...

Job Summary:We are seeking a detail-oriented and tech-savvy E-Commerce Executive to support and grow our online business across platforms like Shopee, Lazada, TikTok Shop,and our own website. The successful candidate will be responsible for managing product listings, optimising content, executing campaigns, and ensuring smooth day-to-day operations across...

Job Responsibilities: - Execute order fulfillments to ensure Service Level Agreements (SLA) are met. - Handle operational fulfillments on eCommerce platforms. - Manage and respond to customer queries on platforms and across social media accounts. - Focus on improving Customer Experience (CX) across platforms with attention to key metrics such as Customer...

In light of our business expansion, We are looking for a dedicated, detail-oriented, and customer centric individual to join our Customer Support team during the night shift. As a Night Shift Customer Support Representative, you will be responsible for providing exceptional support to our e-commerce customers by addressing inquiries, resolving issues, and...

**Job Scope for Internship (E-commerce)**: - Manage the end-to-end order processing for eCommerce orders - Liaise with vendors, internal marketing and operation teams on operation matters, such as product promotion, product margin, order cancellation and delivery - Upload marketing content in e-commerce platform and participate in sales promotion such as...

**Responsibilities**: - Website Development**: - Designing and developing the Shopify website according to the given specification and requirements. - Implementing and customizing Shopify themes to achieve a visually appealing and user-friendly interface. **- Coding and Programming**: - Writing clean, efficient, and well-documented code using HTML, CSS,...