Customer Service Inbound, Live Chat

Job description Malaysian Citizen Only Attractive salary package up to RM2400 (depends on Qualification) Attend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting. No sales required During Training :...

**Job Overview**:We are seeking a dynamic and versatile individual to join our team as a Customer Service Live Chat cum Copywriter. In this role, you will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**:Provide prompt...

Job Responsibilities:To perform inbound / outbound calls / emails / live chat on customer enquiries in English, Mandarin and Bahasa Malaysia.To advise customers on the export / import requirements to the respective destination.To escalate any shipments that require special handling.To be able to articulate issues / request that is brought up by the...

**Duties and responsibilities**: - Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening...

**Anton Paar Malaysia Sdn Bhd | Subang Jaya, Regional Office APAC**: In this position you are the first and foremost contact point for a large number of customers who are seeking information online. You will be responsible for operating the live chat, answering questions concerning Anton Paar as a company and competently advising, supporting and informing...

**Roles and Responsibilities** - To handle all inbound calls relates to Water Filter complaints. - To handle reply via Live Chat. - To perform outbound calls in order to do satisfaction check with customer. - Follow up with customers to ensure their satisfaction and resolve any outstanding issues. - Listen attentively to customers' needs and concerns, and...

Key Responsibilities:•Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients;•Sustaining friendly interactions during inbound calls, emails, and live chats within a dynamic contact center environment;•Assist in educating our customers about products and alternative digital banking...

Job Description:Manage inbound calls, live chats, and emails to assist customers with product details, order status, returns, and inquiries.Deliver timely and accurate support to ensure customer satisfaction and retention.Resolve customer complaints professionally, escalating complex issues when necessary.Process orders, exchanges, and returns while...

Working Hours: 8am -7pmWorking Days: Monday - Saturday (5 working days per week)Responsibilities:Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsTo exceed customers expectation in terms of customer service & accurate...

**Job Description ~ CPD E-Beauty advisor (livechat)** **_Main task & Responsibility : _** 1. Responds to consumers queries in Live Chat 2. Answer consumers questions on Brand/Products, convert and upsell 3. Proactively engage with customers 4. Incentivizes consumers to leave rating and review 5. Able to talk with online consumers vs in person Experience...