Service Desk Agent

Job Summary: We are looking for a dedicated and customer-focused Service Desk Agent to provide technical support and assistance to our organization's end-users. The Service Desk Agent will play a crucial role in resolving IT issues, answering inquiries, and delivering efficient and responsive support to ensure a smooth IT environment. Key...

Position: Service Desk Agent (Fresher can apply)Employment Type: PermanentLocation: Kuala LumpurExperience: Freshers / Entry-Level Candidates WelcomeLanguages Required: Cantonese (mandatory), Mandarin, English Shift Requirement: Willing to work 24x7 rotational shifts, including weekends and public holidaysSalary : RM 3600 Fixed + 150 Mobile + 700 Shift...

**Role**: Service Desk Agent - Bilingual Mandarin/Malay Speaking **Employer**: BPO **Working Mode**: On Site **Job Type**: Permanent **Job Location**: Kuala Lumpur, Malaysia **Experience**: Minimum of 1 year of relevant experience in IT support, service desk, or technical customer support. **Job Overview** **JOB DESCRIPTION** **Incident and Outage...

ole Purpose: **Responsibilities**: Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high level of customer satisfaction. Keep up-to-date on new IT products and services. Collaborate with other members of the IT team to resolve...

**Γνωρίζετε το Club Med;** Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...

**Role : Service Desk Agent(Vietnamese speaker)** **Job Type : 12 months Contract(yearly renewable)** **Work Location in MY : Menara TM, KL** **Working Hours : Mon-Fri (office hours)** **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g....

Service Desk Analyst **If you are looking to excel and make a difference, take a closer look at us...** This role is engaged through third party contractor **Service Desk Frontend** - Manages the expectations of the services scope of works. - Perform services with a high degree of commitment and timeliness in meeting established performance standards and...

Job ResponsibilitiesProvide first-level IT support to users via phone, email, and ticketing systemTroubleshoot issues related to Windows OS, Office 365, email, VPN, and basic networkLog, track, and resolve incidents and service requests using ITSM toolsFollow SOPs and knowledge base for incident resolutionEscalate unresolved issues to Level 2 / relevant...

Company Business NatureOne of the largest IT companies that provides consulting services with market presence in APAC region.Position(s) HiringIT Service Desk Agent (Japanese speaker) x 4 HCWorking Day/ Hour / Location9 hours/day (Earliest shift 7AM, latest shift 6PM)5 days/week (may include weekends & public holidays)Bangsar SouthFully Work-in-Office...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...