Service Desk Agent

**About the Role** We are looking for a Service Desk Agent who is responsible, disciplined, and open-minded to join our growing team in Kuala Lumpur. You will be the first point of contact for users who need technical assistance, providing efficient and friendly support while maintaining a professional attitude. We value teamwork, respect, and a peaceful...

About the RoleWe are looking for a Service Desk Agent who is responsible, disciplined, and open-minded to join our growing team in Kuala Lumpur. You will be the first point of contact for users who need technical assistance, providing efficient and friendly support while maintaining a professional attitude.We value teamwork, respect, and a peaceful working...

WORK WITH US! Job Details: Position : Service Desk Agent (English Speaker) Working Hours : Shift Rotation (24/7 Operation) Working Location : KL Sentral Working Duration: 12 months contract with PERSOLKELLY (renewable based on performance) Remuneration : Basic up to RM4,000 with statutory contribution + RM300 shift allowance + insurance & leave...

We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

**Scope of Work**: - Deals with management of both routine and non-routine incidents and requests. - Provision of first-line and second-line support for incidents. - Takes ownership of listening to and understanding basic customer problems - Asking relevant questions to resolve typically known problems within required timescales. - Knows when problems are...

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

Kamlax Global Technology hiring , Role : IT SERVICE DESK TECH LEAD - 7+years Key Responsibilities: - Document and update SOPs, KB articles, and troubleshooting guides. - Train new agents on tools, platforms, and best practices. - Run knowledge-sharing sessions and post-incident reviews. - Manage escalations and guide on incident handling protocols. -...