Service Advisor

We are looking for a competent and friendly Service Advisor to join our automotive workshop. This Service Advisor would need to serve customers, from initial greet, to service explanation, to payment. The responsibilities include the following: -- Perform customer service duties i.e. answering the phone, scheduleing service appointment and calling customers...

**Requirements**: - Schedules service appointments; - Advice customers about necessary service for routine maintenance; - Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided; - Provides a complete and accurate written cost estimate for labor and parts, provided by the...

**Responsibilities**: To meet customer expectations and requests with regards to routine service, paint, repairs and vehicle body works. Assess the liability, advise customer on estimated service repair cost and best method to pursue insurance claims (OD / TP / Cash) Liaise and negotiate with surveyor / insurance companies to get the best...

1. Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives, checking vehicle maintenance records, and examining service schedules. 2. Verifies warranty and service contract coverage by examining records and papers, explaining provisions...

**Job description and responsibilities**: - Attend to customers’ queries, service / repair needs & requirements in an attentive, prompt and courteous manner - Plan, coordinate and schedule customer appointments ensuring efficient use of all resources including service team manpower, tools and equipment - Complete Job Orders sheets and process the handover...

**Job description and responsibilities**: - Attend to customers’ queries, service / repair needs & requirements in an attentive, prompt and courteous manner - Plan, coordinate and schedule customer appointments ensuring efficient use of all resources including service team manpower, tools and equipment - Complete Job Orders sheets and process the handover...

**Responsibilities**: - To ensure proper handling of customer's vehicle with pro-active reception and proper diagnosis. - To resolve customer's complaints/technical problems and vehicle delivery to customers. - To check vehicle maintenance and repair history. - To carry out an inspection check on the condition of the vehicle. - To provide professional...

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