Front Desk

**Responsibilities**: - Supervise daily front office operations - Lead and train front desk staff - Handle guest check-in, check-out, and reservations - Manage guest feedback, complaints, and special requests - Ensure excellent customer service and smooth workflow - Coordinate with housekeeping and other departments - Prepare reports, duty rosters, and...

Responsibilities - Greet and welcome Members as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) - Receive, sort, and distribute daily...

Job Responsibilities:Supervise daily front office operationsLead and train front desk staffHandle guest check-in, check-out, and reservationsManage guest feedback, complaints, and special requestsEnsure excellent customer service and smooth workflowCoordinate with housekeeping and other departmentsPrepare reports, duty rosters, and cash/shift...

**Responsibilities**: - Oversee daily front office operations - Ensure smooth check-in, check-out, and reservation processes - Manage guest inquiries, feedback, and complaints - Supervise and support front desk staff - Coordinate with housekeeping, maintenance, and other departments - Handle billing, payments, and reports - Maintain service standards and...

**Responsibilities**: - Handle guest check-in and check-out - Manage reservations and room assignments - Attend to guest inquiries and phone calls - Process payments and issue receipts - Coordinate with housekeeping and other departments - Maintain front office records and reports - Provide excellent customer service at all times **Requirements**: -...

Job Responsibilities:Handle guest check-in and check-outManage reservations and room assignmentsAttend to guest inquiries and phone callsProcess payments and issue receiptsCoordinate with housekeeping and other departmentsMaintain front office records and reportsProvide excellent customer service at all timesRequirements:Preferably Malay male or...

Job Responsibilities:Oversee daily front office operationsEnsure smooth check-in, check-out, and reservation processesManage guest inquiries, feedback, and complaintsSupervise and support front desk staffCoordinate with housekeeping, maintenance, and other departmentsHandle billing, payments, and reportsMaintain service standards and SOP complianceAssist in...

**Job Overview** The Front Office cum Telemarketing is responsible for managing the reception area, handling customer inquiries, and providing quotations for group while actively engaging in telemarketing activities to promote products or services, generate leads, and assist in achieving sales targets. This role requires strong interpersonal skills,...

JOB SUMMARY:Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.DUTIES AND RESPONSIBILITIES:· Trains, cross–trains, and retrains...

**1.** **Reception & Communication** - Greet and welcome clients, vendors, and visitors in a professional and courteous manner. - Answer, screen, and forward incoming phone calls efficiently. - Handle general inquiries related to shipments and direct them to the appropriate department. **2. Document Handling & Administrative Support** - Receive incoming...