Js16 - Customer Support + Sales

Location : KL Sentral (Nearby LRT KL Sentral)Type : PermanentShift Timing : PERMANENT NIGHT SHIFT, Work Hour 9pm to 6am, Monday to SundayWorking Roster : 5 days per week 2 days off, each shift is 9xhour durations including 1-hour lunch break and 15 mins short break twiceRole & Responsibilities:Take call and provide accurate answer to customer...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**社交媒體廣告銷售客服** - 提供社交媒體廣告的銷售支持，與內部及外部客戶進行溝通 - 協助客戶設置、運營及分析其廣告活動 - 解決客戶的廣告相關問題及疑問 - 根據客戶需求，提出廣告解決方案 - 與銷售團隊合作，以達成銷售目標 **要求：** - 大學學歷或以上 -...

**Job Title: Digital Live Chat Consultant** **Job Overview**: **Key Responsibilities**: - **Live Chat Support**: Engage with customers in real-time via live chat, responding promptly and professionally to inquiries regarding products, services, orders, troubleshooting, and more. - **Customer Assistance**: Provide clear, accurate, and helpful responses to...

**_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: To provide premium customer support to the client’s customers. This support is provided by either phone or Chat Support which includes direct contact with the client, its customers and their support partners. **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer...

Job description **Immediate joiner preferred** **Fresh graduate are welcome** **_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer service-based phone support to the client’s customers. - Activate and engage with client/customer whilst providing accurate information...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: To provide premium customer support to the client’s customers. This support is provided by either phone or Chat Support which includes direct contact with the client, its customers and their support partners. **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...