Mandarin Customer Service Chat Support

**_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: To provide premium customer support to the client’s customers. This support is provided by either phone or Chat Support which includes direct contact with the client, its customers and their support partners. **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

*Vacancy: Chat Support - Mandarin Speaker* Location: KL Sentral, Malaysia **Salary**: RM4100 Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Diploma and Bachelor’s Degree (Fresh Graduate) or SPM with 2 years of CS experiences Joining Date : ASAP *Headcount: 10 *Job Summary:* - Understand customer enquiries and...

**Job Title: Digital Live Chat Consultant** **Job Overview**: **Key Responsibilities**: - **Live Chat Support**: Engage with customers in real-time via live chat, responding promptly and professionally to inquiries regarding products, services, orders, troubleshooting, and more. - **Customer Assistance**: Provide clear, accurate, and helpful responses to...

**We are hiring for** **Job title**:Chat Support (non voice account) **Location**: KL Sentral (walking distance from LRT KL Sentral) **Salary**: RM3500-RM5400 (++ with additional KPI bonus) **Job Description: - ** - Respond to any enquires from customer accurately and in a timely manner - Answer ,track and manage customers escalations and/or...

**_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: To provide premium customer support to the client’s customers. This support is provided by either phone or Chat Support which includes direct contact with the client, its customers and their support partners. **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...

Job Summary: We are seeking highly skilled Mandarin-speaking Chat Support Representatives to join our dynamic team. As a Chat Support Representative, you will play a crucial role in providing exceptional customer service and technical support to our diverse user base. Your fluency in Mandarin and ability to effectively communicate complex technical...

**[Social Media Chat Customer Service] We're waiting for you!** **(Chinese Needed)** **Location**: KL Sentral **24-hour shift system**: No more traffic jams or crowded LRT! **Work 4 days, rest 3 days**: More time to spend with family. **Qualifications**: - Diploma/Degree (1 year of customer service experience) - SPM (3 years of customer service...