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Customer Service Representative Mandarin

2 weeks ago

Johor Bahru, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

Handle general inquiries related to billing and other concerns from customers.
- Document customer interactions, inquiries, complaints, and resolutions in the company's database.
- Follow company policies and procedures regarding customer interactions, data privacy, and security.

Job details
- Bukit Indah, Johor Bahru
- 5.5 working days, Rolling shift (office hour)
- Call Center

**Requirements**:

- Fluent in Mandarin and English
- Min 1 year of customer service experience
- Familiar with Microsoft Office

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)