Customer Service Executive

3 days ago

Shah Alam, Malaysia Premier Calibration Sdn Bhd Full time

**Customer Service & Sales Support Executive**:

- Answering and handling customers' inquiries.
- Prepare quotations within lead time and follow up on time.
- Process sales order and related documents.
- Follow up on new and existing customers to assure repeat sales.
- Follow up delivery schedules with suppliers.
- Planning, coordinating and preparing a site schedule for technicians.
- Daily Follow-up follow through on the due date for calibration items.
- Coordinate on the administration work to improve the workflow.
- Work closely with the sales team on sales related issues.
- Handle & prepare purchase orders, DO, statement.
- Provide administrative and clerical support to the team.
- Assist and support other daily administrative duties, operation tasks, entry, filling *documentation, receiving customer service calls etc.
- Perform receiving in the system compile all supplier invoice pass to finance department for payment process.
- Liaise with business partners, suppliers and prepare parcels for quotation, information or delivery etc.

Premier Calibration Sdn Bhd is a Malaysia based independent calibration laboratory accredited by SAMM (Skim Akreditasi Makmal Malaysia) [Department of Standard Malaysia] to offer instrument and equipment calibration services around Malaysia and overseas like Brunei, Thailand, Singapore and others. Our calibration services covers calibration activities in both our metrology laboratory and on-site services at our client’s facility.

Vision Statement
Our vision is to be the prime service providers and the number one supplier of choice in the field of calibration, testing and advisory services leading to a global recognition.

Mission Statement
Our mission is to provide the highest possible level of quality of Technical services by addressing a wide range of Instrumentation and Calibration needs. Providing a valid certification with guarantee maintenance using the finest reference equipment is our objective.
We at Premier Calibration Sdn Bhd are committed to good laboratory practices through continuously improving the protocols, updating the technicians, periodically training of all our employees.

Core Values
Integrity, Responsibility, Respect, Communication, Quality and Collaboration.

QUALITY POLICY
1. To Provide Quality Calibration Service which is compliance with ISO/IEC 17025:2017
2. To Ensure Laboratory Activities Safeguard Impartiality and customers confidentiality.
3. Commitment By all Level of Employees on the Continuous Improvement to Satisfy Customer Requirement.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

  • Customer Service

    3 days ago

    Shah Alam, Selangor, Malaysia NSS SERVICE CENTRE SDN. BHD. Full time

    Are you passionate about cars and providing exceptional customer service? We are looking for a dynamic Service Advisor to join our team As a Service Advisor, you'll be the bridge between our customers and our skilled technicians, ensuring their vehicles receive top-notch care and our customers leave satisfied.Responsibilities:Customer Relationship: Be the...

  • Customer Service

    3 days ago

    Shah Alam, Selangor, Malaysia Hospitech Manufacturing Service Sdn Bhd Full time

    Job descriptionManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service...

  • Customer Service Executive

    1 week ago

    Shah Alam, Selangor, Malaysia FMX (M) Sdn Bhd Full time

    Company DescriptionFMX (M) Sdn Bhd is an integrated supply chain solutions provider specializing in express, freight, ground transportation, and warehouse value-added services, both domestically and internationally. We aim to exceed customers' expectations through extensive and efficient use of network and technology, ensuring the speed and reliability of...

  • Customer Service Executive

    3 days ago

    Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...

  • Customer Service Officer

    1 day ago

    Shah Alam, Malaysia CHAN AUTO SERVICE CENTRE SDN BHD Full time

    **Key Responsibilities**: - Make follow-up calls to customers when needed - Attend to walk-in or scheduled customer visits and enquiries - Answer incoming phone calls and respond to basic customer queries - Perform basic administrative tasks (e.g. data entry, filing, document handling) - Ensure excellent customer service and maintain a positive company...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **COMPANYY**:Padiberas Nasional Berhad **LOCATION**: Jalan Majistret U1/26, Hicom-glenmarie Industrial Park, 40150 Shah Alam, Selangor **POSITION** : Customer Service Executive **WORKING HOURS**: Monday - Friday 08:30am-5:30pm **QUALIFICATION**: - Can work as soon as possible - have experience in customer service in logistic area **Job Type**:...

  • Customer Service Executive

    3 days ago

    Shah Alam, Selangor, Malaysia Pride Professional Sdn Bhd Full time

    PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.Our client is a global freight forwarding and logistics service provider with an established presence in Malaysia and a strong network across Asia, North America, and over 300...

  • Customer Service Executive

    2 weeks ago

    Shah Alam, Selangor, Malaysia Advante Homes Full time

    Company DescriptionAdvante Homes offers an all-in-one property management experience, designed to simplify renting and enhance property income. Specializing in managing properties for both short stays and long-term leases, the company takes care of all property-related needs, ensuring seamless and profitable operations. Currently serving major cities such as...

  • Customer Service Officer

    1 week ago

    Shah Alam, Malaysia Bright Property Service (M) Sdn Bhd Full time

    Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

  • Customer Service Executive

    1 week ago

    Shah Alam, Selangor, Malaysia Q-Pack (M) Sdn Bhd Full time

    Responsible to handle all customer service-related activities inclusive order handling, monitoring delivery and pre & post-delivery activities as per customer requirement.To liaise with internal departments to follow up on production process and execution in meeting customer's expectation and ensure timely delivery of customer orders.Acknowledge and respond...