Relationship Manager, Business Banking

5 hours ago

Kuala Lumpur, Malaysia JOBIFY.MY Full time

**Company**: Top-tier Malaysian Bank

**Location**:

- Pudu, Kepong Prima, branch at Jalan Maarof - Region Federal Territory
- Taiping, Ipoh, Teluk Intan - Region Perak

**Responsibilities**:

- Manage and enhance existing customer relationship (non SME Accounts and non-complex cases). Initiate regular customer site visits/follow-up to establish better rapport with the objective of growing the Commercial Banking Center’s business.
- Sourcing for new Large Industry (LI) customers
- Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advice and services to meet customers’ needs.
- Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.
- Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e. to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.
- Market and sell the Bank’s loan products to new and existing customers. This also includes cross-selling of other Bank’s products and services.
- Building closer rapport with existing customers to boost utilization and share of business / wallet. - Managing portfolio of existing accounts with mínimal attritions.
- Maintaining cordial work relationship with peers/other units to provide solutions to customers’ banking needs

**Requirements**:

- Minimum 3 years’ experience in SME/BB/Business Development/Large Industries (sales). Preferably from FI.
- Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.
- Results-driven, self-motivated and enthusiastic to build a good sales career.
- High self-confident, energetic, and capable to work under sales pressure.

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