Customer Service

**Responsibilities** - Handle customer complaints - Provide appropriate solutions and alternatives within the time limits - Keep records of customer interactions - Process customer accounts and file documents - Follow communication procedures, guidelines and policies - Identify and assess customers’ needs to achieve satisfaction **Requirements**: -...

**About the Client** Engage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.  **Responsibilities**: - Assist in the build-up, development, and management of customer support - department to provide exceptional customer service to several...

**UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to innovation, operational...

**UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to innovation, operational...

**Job description** **UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to...

**Job description** Customer service - Dealing with patients and other customers, stationed at the front desk, serving as the first point of contact for incoming patients and visitors. - In charge of answering phones and assisting callers with any information they need. Able to navigate a database of open appointment times to record the patient information...

Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Good computer skills - Good teamwork skills...

We are seeking a detail-oriented and customer-focused individual to join our team as a **Customer Service Executive - KYC**. You will be responsible for handling customer inquiries and performing KYC verification to ensure compliance with regulatory requirements. **Responsibilities**: - Review and verify customer identification documents and data - Guide...

**Job Details** - Perform outbound calls to promote products Unifi and Unifi Mobile Postpaid (UMP) packages to customer and generate targeted sales for the company - Answering and responding to inbound calls on company product promotion & packages - Ensure monthly sales target is achieved - To provide accurate information with excellent telephone...

**Job Details** - To attend/answer live chat or social media from customers, identify their problems on UNIFI MOBILE tech, product and billing and assist them to solve the problems by providing the right solution **Requirement** - Minimum: SPM holders - Good command/fluent in Bahasa & English - Have minimum technical knowledge (internet, broadband) - Working...