Customer Support Officer

7 days ago

Bayan Lepas, Malaysia Toll Group Full time

**About Toll Group**

**The opportunity**:

- Enter data according to the Export Standard Operating Procedure
- Create Quick Booking according to the Booking confirmation in Cargo Wise system.
- Responsible to register Consol and proceed with issuance of Shippers instruction.
- Respond to queries for information and access relevant files.
- Keeping sensitive customer or company information confidential.

**What you’ll need to succeed**
- Experience in Freight Forwarding and Shipping industry
- Export Experience in Freight Forwarding
- Proven data entry working experience
- Familiarity with MS Office
- Proficiency in both spoken and written English and Mandarin
- Minimum with Diploma in any related field or equivalent

**What moves you?**

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

- Day shift
- Monday to Friday

  • Customer Support Officer

    1 week ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Administrative Officer

    2 days ago

    Bayan Lepas, Malaysia Advantest Sales and Support (M) Sdn Bhd Full time

    1. Provide administrative support to ensure efficient operation of ASM office. 2. Maintain an organized, clean office environment and report on faulty facilities if any. 3. Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment. 4. Answer phone calls, schedule appointments, send and receive mails, parcels,...

  • Customer Support Officer

    2 days ago

    Bayan Lepas, Penang, Malaysia Toll Group Full time 40,000 - 80,000 per year

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Customer Support Officer

    2 days ago

    Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Technical Customer Support

    2 days ago

    Bayan Lepas, Penang, Malaysia NCS Global Technology Sdn Bhd Full time 30,000 - 40,000 per year

    Technical Support Specialist (Shift-Based)Work Hours: 9-hour shift including 1-hour lunchShift Timing: Between 7:00 PM MYT – 7:00 AM MYT (rotational/night shift)Open to Fresh GraduatesKey ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Troubleshoot technical issues using knowledge of applications, products, and vendor...

  • Technical Customer Support

    2 days ago

    Bayan Lepas, Penang, Malaysia NCS Global Technology Full time 24,000 - 36,000 per year

    Key Responsibilities:Provide customer support via telephone, email, and chat.Troubleshoot issues using basic technical product knowledge.Use internal tools to resolve customer problems and document interactions in real-time.Escalate complex issues to appropriate teams under supervision.Communicate solutions clearly and effectively to both technical and...

  • Customer Support Specialist

    1 week ago

    Bayan Lepas, Malaysia Careers International Full time

    **Responsibilities and Accountabilities**: - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

  • Coe - Customer Service Officer

    2 weeks ago

    Bayan Lepas, Malaysia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

  • Customer Support Engineer

    2 days ago

    Bayan Lepas, Penang, Malaysia KLA-Tencor (Singapore) Pte Ltd Full time 60,000 - 80,000 per year

    Responsibilities:Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.Resolve installation and upgrading problems.Coordinate equipment schedule to minimize system downtime.Conduct customer orientation and technical training on all aspects of equipment maintenance support...

  • Customer Support Engineer

    2 days ago

    Bayan Lepas, Penang, Malaysia KLA-Tencor (Singapore) Pte Ltd Full time 60,000 - 80,000 per year

    Responsibilities:Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.Resolve installation and upgrading problems.Coordinate equipment schedule to minimize system downtime.Conduct customer orientation and technical training on all aspects of equipment maintenance support...