Sales Administrative Assistant

**Who/What is Vase.ai**

Our mission: To make human insights accessible to everyone, instantly.

Vase.ai is an on-demand market research platform that enables anyone to collect consumer insights in as fast as 24 hours. We help clients ask the right questions, target the right people, analyse the data, and get the answers they need to make great decisions. Our database is powered by 3.6m qualified consumers across South East Asia.

**Our Core Values**

These help guide the decisions we make daily:

- We are all in this together
- You throw the trash, I wash the toilet
- Disagree and commit
- Smart irreverence prevents problems
- Empower each other through sharing
- Do what you promised to do, while being transparent (like a glass vase)
- Pursue exponential growth & learning
- Work with what you have
- Be fast, increase speed in doing and learning
- Have fun

**The Role**
- This isn't your typical administrative role. Why?_
- For starters, you'll have the unique opportunity to work closely with Julie, our CEO, and shadow her in her thought process and dealing with things. You will get an exposure to myriad of fields including and not limited to sales, marketing, management and product.
- But it doesn't stop there. At Vase.ai, we value collaboration and believe that every team member's input is important. Here, everyone has a voice, regardless of your position, because we know that sharing is caring.
- Ultimately, we offer you more than just a job. We provide a platform for you to learn, grow, and thrive. While we can't promise that the journey will always be easy or painless, we can guarantee that you'll experience a supportive and fun work culture.

We're looking for a Sales Administrative Assistant to be responsible for:

- Calendar Management: Maintain and organize calendar, scheduling appointments, meetings, and other engagements as necessary.
- WhatsApp Sales Support: Promptly respond to sales inquiries and customer queries via WhatsApp, providing information and assistance as required.
- Proposal Creation and Revision: Assist in the creation and revision of proposals, ensuring accuracy and alignment with company standards.
- Client Handoff to Customer Service: Coordinate the smooth handoff of clients from the sales team to the customer service department, ensuring all necessary information is communicated effectively.
- CRM Management: Update and maintain customer records in HubSpot CRM, ensuring data accuracy and completeness. Generate reports in HubSpot as needed, providing valuable insights into sales and customer interactions.
- Survey Translation: Translate surveys and other documents as needed to support business operations.
- General Administrative Support: Assist with various administrative tasks, including but not limited to booking flights, sending gifts, purchasing items, liaising with finance regarding payments, and other personal tasks.

**What are we looking for**

Apart from being an Amazing, Extraordinary, Fantastic human being, we are seeking for someone that:

- Excels in multitasking and thrives in a dynamic environment.
- Is proactive, adaptable, and enjoys problem-solving.
- Communicates effectively and works well both independently and collaboratively.
- Is ambitious in growing their knowledge and career.
- Shows a willingness to go above and beyond to make an impact for the company and our customers.
- Has basic knowledge working with CRM (preferably HubSpot), Slack & Google Workspace.
- Is fluent in English.
- Resides in Malaysia.

**The Process**
- CV & Video Triage
- Technical Assessment
- Hiring Manager Interview
- Founder Interview

**Onboarding**

This will be your roadmap for the first 2 months:

- 1st Month _
- Familiarize yourself with our culture, values, and policies.
- Meet with key team members.
- Shadow Julie to gain insights into our sales processes and customer interactions.
- Begin survey translation tasks and familiarize yourself with our survey tools and procedures.
- 2nd Month_
- Take ownership of generating HubSpot reports and updating tasks in our Kanban system.
- Collaborate closely with the sales team to support ongoing projects and initiatives.
- Engage in cross-functional projects to further integrate yourself into the team and contribute to our success.
- Take on additional responsibilities, such as liaising with finance regarding payments for part-timers and assisting with other administrative tasks.

“With who?” you might be asking. Well, lucky enough Julie our Co-founder & CEO will guide you.

**Our Offer**
- Monthly salary between RM2,500.00 and RM2,900.00
- Laptop
- Cellphone
- Coworking allowance
- Medical insurance (after probation)
- Unlimited vacation days
- Startup culture
- Remote company where flexibility is King/Queen
- Company retreats aka Party Hard Sessions

Pay: RM2,500.00 - RM2,900.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday