Customer Service

Handling patients’ complaints, referral sources, and administrative department inquires. - To manage all aspects of patient intake; data entry, answering the phone, outbound calling, maintaining referral source information, and data input. - Responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a...

**Customer Service** Jetline Sdn Bhd - Full time - RM 2,000 - RM 2,300 per month - Manage reservations, check-ins, and check-outs. - Coordinate with housekeeping and maintenance teams to ensure room readiness. - Handle guest feedback, complaints, and special requests in a courteous and efficient manner. - Maintain accurate guest records and booking...

**Job Descriptions**: - To serve customers, handling inquiries related to orders, shipments, and deliveries. - Provide an update about the status of shipments and delivery schedules. - Resolve customer issues, complaints and discrepancies in a timely and efficient manner. - Coordinate with other departments to ensure proper order fulfillment. - Prepare...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

Works with clients who have complaints, orders, or require information about products/services purchased from the organization. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To prepare Quotation, D.O and Invoice for customer as per instruction from superior - Attracts...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Job description** **ABOUT US** We are a leading medical devices company dedicated to providing innovative and high-quality products to pharmacies and clinics. With a commitment to excellence, we're expanding our team to include a dedicated Customer Service Representative who will play a crucial role in ensuring exceptional customer experiences and...

After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports. Establish in May 2007, QTEC the company is in...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

**Responsibilities** - Follow up & service customers’ enquiries or bookings, before and after sales - Achieve sales target - Help customer service managers in any administrative arrangement **Requirements**: - Must be able to work on shift, weekends and Public holidays - Service-oriented with good interpersonal and communication skills - Must be able to...