E-commerce Operation Manager

7 days ago


Kuala Lumpur, Malaysia ISCISTECH BUSINESS SOLUTIONS SDN. BHD. Full time

**Responsibilities**:

- Responsible to lead the operation of E-Commerce platform
- Experience in selection, training and managing team to execute and effectively operate the e-commerce platform
- Prepare effective and practical operation SOP and guidelines
- Manage third party vendor relationship, coordinate weekly, monthly and quarterly meetings, generate reports to review operations and support the day-to-day business operations.
- Review the current inventory and replacement processes across E-Commerce accounts and improve the operational efficiency.
- Work with development team to improve the e-commerce platform to ensure premium customer experience
- Instrumental in setting up new customer accounts at company working with internal and external partners. Participate in brainstorming and process review sessions to scale up the operations.
- Work with E-Commerce team to review/setup operational KPIs and deliver on those KPIs with distribution team, warehouse team and external vendors.
- Other responsibilities that may arise in the course if executing the role

**Requirements**:

- Minimum Diploma in Business, Supply Chain, or Information Systems.
- Minimum 1 year Experience in E-Commerce Full Fledge Management / Operation
- Minimum 8 years Supply Chain experience
- Excellent communication and interpersonal skills
- Experience in working with and coordinating with 3rd party such as suppliers, courier companies and payments gateways.

ISCISTECH Business Solutions always yearns to fulfill the queries of our clients. We have an experience of 14 years in the software field which has given us great insights on what and how to create the products based on several interests. ISCISTECH empathizes on the latest technology so that there is no need to stand in the past.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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