Guest Associate/helper

1 week ago


Kuala Lumpur, Malaysia Smarttrend Recruitment Agency Full time

A Guest Associate will capture the best images of our customers, operate a cash register and capture guest’s interest in buying the company’s products. A guest associate should be dependable, flexible and switch from one role to another. A guest associate’s role can range from a roving photographer, green screen photographer, green screen editor, VOS / cash register personnel, flaggers and spec board sellers. They can be assigned indoor, outdoor or in the water. Guest Associate will directly report to the Team Leader and Site Manager.

**_GUEST ASSOCIATE IS EXPECTED TO: _**
1.) Initiate guest interaction and offer the company’s service.
2.) Know and understand camera settings and exposures in order to capture the
guest experiences.
3.) Know and understand the EPX and IMIX system.
4.) Compute and record totals of transactions.
5.) Process payment by cash, check, credit cards, vouchers, or automatic debits, if
applicable.
6.) Calculate total payments received during a time period, and reconcile this with
total sales.
7.) Compile and maintain non-monetary reports and records.
8.) Communicate with guests putting them at ease, encouraging them and directing
them.
9.) Manages the processing of images, discussing technical problems, checking for
quality and dealing with client’s concerns.
10.) Compiles finished products for sale, including albums and framed prints.
11.) Achieve overall sales targets given and individual KPI targets.
12.) Ensure the site is ready to start daily operations, stocked and cleaned to a high
standard.
14.) Responsible for handling equipment on site.
15.) Adheres to Company image and grooming standards at all times whilst on duty
16.) Performs any other reasonable tasks as may be requested from time to time

**_REQUIREMENT CRITERIA: _**

1.) High School Graduate.
2.) A self-motivated fast learner.
3.) Flexible and adaptable.
4.) Has a pleasing personality, and a positive outlook.
5.) Previous experience in a customer facing role.
6.) An extrovert who does not mind striking up conversations with complete
strangers.
7.) Flexible to work on weekends and public holidays.

**Job Type**: Permanent

**Salary**: RM1,500.00 per month

Schedule:

- Fixed shift
- Weekend jobs

Supplemental pay types:

- Commission pay


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