Change Manager

**Requisition Number**:35017-
- **Job Location**:Bukit Jalil KL, MYS-
- **Work Type**:Office Working-
- **Employment Type**:Permanent-
- **Posting Start Date**:25/07/2025-
- **Posting End Date**:31/12/2025-**:
**Job Summary**-
- Standard Chartered’s diverse footprint across 52 of the fastest growing markets in Asia, Africa, and the Middle East creates unique opportunities for passionate, motivated, and highly skilled people who want to make a difference. We are changing the way people think about banking. We are changing the way we do business - becoming the digital bank with a human touch. This is your opportunity to be part of a growth story in an industry that is reimagining how customers are getting better, faster experiences and convenience through digital technology.- Our ICS Protect team develops the platforms, drives the processes, and builds partnerships on behalf of ICS. We thrive on providing solutions to complex issues, devoting time and energy to designing and delivering new and innovative solutions, and all in an environment that demands being client-focused and risk-aware. ICS chooses progress over perfection and aims to always participate with a constructive purpose. The team makes an impact wherever they are based, be it in our offices around the world, our Global Business Solution centres in China, India, Malaysia, and Poland, or even from our home.
- If tackling complex challenges excites you, then join our ICS Protect team where you will get to collaborate and work on solutions across business and functions to drive the transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed an improvement habit across the bank.
- Now you have an opportunity to make a meaningful impact with a diverse and passionate team of creators, innovators, and achievers. With us, you’ll learn, be inspired, and make an impact every day. The success of our work hinges on how we use the unique diversity of our people to realise the effects we seek to achieve: Always on. Always safe. Always Simple.-** Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
-.** Key stakeholders**
ICS Leadership Team, Cyber Security Services, ICS CISOs, Country Technology Management, CIOs, ICS Portfolio Enablement and Delivery Team partners (Chief Scrum Masters, Chief Product Owners), ICS Champions, CABM, EUS.
** Other Responsibilities**
**You will be responsible fo**r:

- Acting as the voice of the customer/end-user in ICS roll outs ensuring they remain at the heart of the change, enabling the smooth people-centric implementation and customer acceptance of cyber solutions across the Bank.
- Supporting project teams, in the scoping and development of change and engagement plans- Identify, analyse, and prepare risk mitigation tactics. Pre-empt any people-led resistance to change or issues that may arise in securing adoption by our global colleagues.
- Create and implement actionable deliverables by leveraging teams and expertise within ICS and across the Bank such as EUS and CABM, including managing sponsors, developing and supporting communication and training efforts, as well as ensure all the necessary end-user support is in place.
- Adhere to change management standards and procedures, including documenting and capturing all artefacts required by project governance.
- Support and engage senior leaders, coach and support people leaders, and effectively engage and manage relevant stakeholder groups that are influential in or impacted by the change.
- Promote change management best practices in your delivery and ensure the robust measurement and reporting of change efforts
-** Skills and Experience**-
-- Proven understanding of change management methodologies
- Experience of managing diverse stakeholder groups
- Excellent communication in English (oral, written, and presentation)
- Ability to project manage with familiarisation of agile methodologies
- Strategic thinking and critical problem solving
- Analytical skills with experience of data analysis and reporting
-**Qualifications**-
-- Certification in industry wide change management frameworks such as PROSCI ADKAR is preferred.
-** About Standard Chartered**-
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a chal