Player Support Executive(Korean Speaker)

2 weeks ago


Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full time

RESPONSIBILITIES
- Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console.
- Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.
- Escalating real-time issues to client/supervisor.
- Translate Mandarin to English and vice versa
- Report and minutes writing in Mandarin and/or English

**REQUIREMENTS**:

- English (fluent), Mandarin/Japanese (fluent, native)
- Requires to work on weekends and public holidays with a fixed schedule.
- Strong in both written and communicating in English and Mandarin - in order to liaise with Mandarin speaking associates
- Ability to deliver excellent customer service quality utilizing soft skills
- Able to understand games from a gamer’s perspective and give in-depth gaming and PC/console troubleshooting support
- Ability to solve and analyze information accurately with appropriate speed and guidelines
- Team player
- Those with a strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM4,500.00 - RM9,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave

Schedule:

- Rotational shift

**Language**:

- Korean (preferred)



  • Kuala Lumpur, Malaysia Ghostpunch Games Full time

    Description RESPONSIBILITIES Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. Escalating real-time issues to client/supervisor. Translate Korean to English and...

  • Office Support

    2 days ago


    Kuala Lumpur, Malaysia TANKKee Infinity co. Full time

    **Qualifications** - Fluent and write in Korean languages - A person who is based in Kuala Lumpur, Malaysia - Strong organizational and time management skills - Can communication in English, Bahasa Malay OR Chinese ( either one language) - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) **Role Description** This is a full-time, on-site...

  • Chat Support

    6 days ago


    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Designation**: Chat Support - Korean Speaker **Location**: Kuala Lumpur, Malaysia **Working hours**: Rotational 24/7 shift, Monday - Sunday (5 days a week) **Salary**: RM 8,200 - RM 8,800 (basic salary) + RM 1000 (allowance) **Qualifications**: - Bachelor's Degree in any discipline with 0 - 1 year customer service experience. - Excellent command over...


  • Kuala Lumpur, Malaysia Mindpec Solutions Full time

    **Role**: Accounts Receivable Specialist (Korean OR Japanese Speaker) **Employer**: BPO **Working Mode**: On Site **Working Time**:(Monday - Friday) - Operations continue as usual on all public holidays. Employees who are scheduled to work on these days will be compensated at the applicable public holiday rate. **Job Type**: Permanent - The first 1-year...

  • Content Reviewer

    1 week ago


    Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time

    **Position: Digital Data Reviewer (Korean Speaker)** **Location: Bangsar south** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission...


  • Kuala Lumpur, Malaysia Ghostpunch Games Full time

    Description - Provide leadership and guidance to the assigned project and team members towards achieving required targets and troubleshooting of problems encountered. This includes ensuring that the customer cases and requests are handled timely and efficiently. - Be accountable as the first-level management for the team’s conduct and performance,...


  • Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time

    **Position: Content Reviewer (Korean Speaker)** **Location: Bangsar south / KL Sentral (24/7 shift including weekend & public holiday)** **5 days in a week** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role...

  • Process Executive

    2 weeks ago


    Kuala Lumpur, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Job Summary** **Responsibilities** - Prepare and deliver engaging speeches or presentations on a variety of topics - Customize content to suit the audience and event theme - Engage with the audience through interactive sessions, Q&A, or workshops - Stay up-to-date on industry trends and research to enhance presentation content - Collaborate with event...

  • Content Reviewer

    1 week ago


    Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time

    **Position: Digital Data Reviewer (Korean Speaker)** **Location: Bangsar south** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission...

  • Korean Chat Support

    2 weeks ago


    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Hi Korean Native job seekers! We are hiring Korean Native who is willing to work in Malaysia. If you are interested in any opportunity in Malaysia **Position**: Korean Chat Support Specialist (SNS Marketing) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM8,500 -10,000 (Basic + Allowance) -...