Key Account Manager

1 week ago

Shah Alam, Malaysia Hiredly X Full time

_**NOTE: This position is not for accounting applicants please do note**_

**New role & Permanent**

**Mon - Fri : 9am - 6pm**

**Location: Shah Alam**

**Basic salary + Allowance + Additional Benefits**

**3 -6 years experience**

**Looking for a proactive and highly ambitious Key Accounts Executive who will contribute to the ecommerce acceleration of the company brands and e-commerce stores.**

**Responsibilities**:

- Developing a solid and trusting relationship with key brands under our portfolio
- Resolving key client issues and complaints
- Developing a complete understanding of key account e-commerce needs
- Anticipating key account changes and improvements for the advancement of their e-commerce business
- Managing communications between key clients and internal teams
- Stakeholder management between key brands and e-commerce platforms
- Strategic planning and execution to improve client’s e-commerce results
- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure all client needs are met
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Expanding relationships and bringing in new clients

**Skills and Requirements**:

- Bachelor’s degree in marketing, business administration, sales, or relevant field preferred
- Basic computer skills, and experienced with Microsoft Office Suite, with emphasis on good Excel skills.

**Salary**: RM3,000.00 - RM8,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Experience in ecommerce key account? and how many years?
- Ecommerce background?
- What is your current salary and expected salary?

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