Key Account Manager

12 hours ago

Shah Alam, Malaysia Agensi Pekerjaan Business Edge personnel Full time

**Job Posting: Key Account Manager (Mandarin Speaker)**

**Location: Shah Alam, Selangor**

**Salary: Negotiable**

**Company Overview**: With a rich 40-year history in the furniture industry, our company specializes in providing top-tier furniture solutions for QSR/F&B giants, including globally recognized brands. Our proven track record reflects our commitment to excellence, innovation, and client satisfaction. We foster a culture of teamwork, collaboration, and continuous improvement.

**Job Overview**: We are seeking a dynamic and results-driven **Key Account Manager** to join our esteemed team. As a Key Account Manager, you will play a pivotal role in maintaining and expanding relationships with key QSR/F&B clients, leveraging decades of industry expertise.

For successful management of client accounts, this position requires close collaboration with the sales processing team in China for efficient order processing and coordination with the Research and Development (R&D) team for product development and cost optimization.

**Key Responsibilities**:

- **Client Relationship Management**:

- Cultivate and nurture enduring relationships with key QSR/F&B clients, aligning with our tradition of client satisfaction.
- Act as the primary liaison for key accounts, addressing inquiries, and ensuring seamless communication between clients and internal teams.
- **Sales and Business Development**:

- Exceed sales targets for key accounts, utilizing extensive industry knowledge and expertise.
- Collaborate closely with the sales processing team in China for efficient order processing and timely delivery.
- **Strategic Planning**:

- Work collaboratively with cross-functional teams, including the R&D team, to develop strategic account plans and ensure alignment with organizational goals.
- Engage in product development discussions and cost optimization initiatives in coordination with the R&D team.
- **Forecasting and Reporting**:

- Provide accurate sales forecasts and reports, contributing to data-driven decision-making.
- Analyze sales data, identify trends, and collaborate with relevant teams to optimize performance.
- **Negotiation and Contract Management**:

- Lead negotiations with clients, ensuring mutually beneficial agreements.
- Oversee contract compliance, adhering to commitments of transparency and fairness.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement within a collaborative and innovative culture.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM10,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Retention bonus

Work Location: In person

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