Customer Service Executive
5 days ago
_Immediate hiring_
**Job description**
Examas Jaya is a foodservice equipment supplier based in Kajang, Selangor with a service network all around Malaysia. We are looking for a team member who would like to expand their horizons in the F&B and HORECA industries, working in multi-cultural working environment, with renowned international brands.
**What You'll Do**:
- Provide accurate information on products, services, and order status
- Resolve complaints with empathy and efficiency
- Coordinate with internal teams to ensure customer satisfaction
- Maintain proper documentation of customer interactions
**What We’re Looking For**:
- Malaysian with 1-2 years’ experience in customer service or related field
- Strong communication and interpersonal skills
- Positive attitude, patience, and a problem-solving mindset
- A life-long learner who is energetic with positive can-do attitude
- Fluent in Bahasa Malaysia or English (spoken and written)
- Basic knowledge of Microsoft Office especially Excel, Word
- Comfortable using CRM systems and office tools
**What We Offer**:
- Competitive salary.
- Opportunities for career growth and development.
- Supportive and collaborative work environment.
- Comprehensive benefits package.
**Job Types**: Full-time, Permanent
Pay: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
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