Parts Officer

**Key Responsibility**:

- **Day-to-day operations**: Oversee the daily activities of the parts department, including inventory management, order processing, and customer service.
- **Resource allocation**: Ensure efficient use of resources, including personnel, equipment, and supplies.
- **Problem-solving**: Address any operational issues or challenges that may arise.
- **Customer service**: Provide excellent customer service, including prompt responses to inquiries and efficient order fulfillment.
- **Complaint resolution**: Handle customer complaints and resolve issues in a timely and satisfactory manner.
- **Customer feedback**: Gather customer feedback and use it to improve products and services.
- **Inventory management**: Maintain accurate and up-to-date inventory records.
- **Stock control**: Monitor stock levels to ensure adequate supply and minimize stockouts.
- **Purchasing**: Source and procure parts from suppliers, ensuring competitive pricing and quality.
- **Vendor management**: Manage relationships with suppliers and negotiate favorable terms.
- **Quality standards**: Establish and maintain quality standards for parts and services.
- **Quality control**: Implement quality control measures to ensure compliance with standards.
- **Continuous improvement**: Identify opportunities for process improvement and implement changes as needed.

**Job Requirement**:
Specify the minimum education, experience, and skills required for the position, such as:

- Diploma or Bachelor's degree in business administration or related field.
- Minimum 2 years of working experience.
- Possesses competent skills/ knowledge, particularly in Microsoft Excel and Inventory Management.
- Proven experience in sales, customer service, or management
- Strong leadership and communication skills
- Knowledge of parts inventory management and procurement processes.
- Being able to speak, read, and write in Malay and English will be advantageous.
- Maintaining a positive learning attitude will be beneficial.

**Please contact us if you are interested**:
**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Work Location: In person