Customer Service Administrator

2 weeks ago


Kepong, Malaysia Water Mates Sdn Bhd Full time

Respond to customer inquiries via phone, messenger, and chat in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions in our database.
- Assist customers with order processing, product information, and issue resolution.
- Collaborate with other departments to resolve customer complaints and provide solutions.
- Prepare reports on customer feedback and service metrics.
- Provide administrative support, including data entry, scheduling, and documentation management.
- Continuously seek ways to improve processes and enhance customer satisfaction.

Pay: RM2,500.00 - RM3,700.00 per month

Schedule:

- Afternoon shift
- Evening shift
- Fixed shift
- Night shift
- Weekend jobs

**Education**:

- STM/STPM (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)

Work Location: In person


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