Order Processing Executive

2 days ago


Subang Jaya, Malaysia Multihexa Sdn. Bhd. Full time

**Order Management**:

- Validate order details including pricing, stock availability, and delivery timelines.
- Enter accurate data into ERP or order management systems.
- **Coordination & Communication**:

- Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment.
- Communicate with customers regarding order status, delays, or issues.
- Resolve discrepancies or complaints in a professional and timely manner.
- **Documentation & Reporting**:

- Generate invoices, delivery notes, and other shipping documents.
- Maintain updated records of orders, payments, and customer interactions.
- Prepare daily, weekly, and monthly reports on order processing status.
- **System Management**:

- Work with SQL for order processing.
- Ensure accuracy of data input and regular system updates.
- **Customer Service**:

- Provide post-sales support to customers.
- Handle returns, replacements, and refunds as per company policy.
- Maintain positive relationships with customers to ensure repeat business.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion

Application Question(s):

- What system that you familiar with?
- What is your expected salary?
- Did you have the experience in doing order processing?

**Experience**:

- Order Processing: 1 year (preferred)

Work Location: In person



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