Order Processing Executive
2 days ago
**Order Management**:
- Validate order details including pricing, stock availability, and delivery timelines.
- Enter accurate data into ERP or order management systems.
- **Coordination & Communication**:
- Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment.
- Communicate with customers regarding order status, delays, or issues.
- Resolve discrepancies or complaints in a professional and timely manner.
- **Documentation & Reporting**:
- Generate invoices, delivery notes, and other shipping documents.
- Maintain updated records of orders, payments, and customer interactions.
- Prepare daily, weekly, and monthly reports on order processing status.
- **System Management**:
- Work with SQL for order processing.
- Ensure accuracy of data input and regular system updates.
- **Customer Service**:
- Provide post-sales support to customers.
- Handle returns, replacements, and refunds as per company policy.
- Maintain positive relationships with customers to ensure repeat business.
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Opportunities for promotion
Application Question(s):
- What system that you familiar with?
- What is your expected salary?
- Did you have the experience in doing order processing?
**Experience**:
- Order Processing: 1 year (preferred)
Work Location: In person
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