Management Executive

**Location**: Based in George Town, Penang (with regular travel to hotel locations across Malaysia)

**Reports To**: Managing Director

We are passionate about delivering exceptional guest experiences across our portfolio of hotels and F&B outlets. We are seeking a highly motivated and versatile Management Executive to work directly with the Managing Director to drive operational excellence, manage costs, and support our continued growth.

**Key Responsibilities**:
**1. Executive Liaison & Operational Coordination**
- Act as a central point of contact between the Managing Director and internal/external stakeholders, ensuring clear and timely communication.
- Coordinate the scheduling of senior management meetings, prepare detailed agendas, and compile necessary documents for review.
- Attend key meetings to record minutes and track action items, ensuring follow-through on critical business objectives.
- Assist the Managing Director in developing and implementing Standard Operating Procedures (SOPs) across the group's F&B and hotel operations.

**2. Procurement & Cost Management**
- Lead the procurement process for all general hotel and restaurant supplies, from sourcing and RFQs (Request for Quotation) to final purchase order processing.
- Negotiate pricing, terms, and contracts with key suppliers to optimize costs and secure favorable agreements.
- Develop and implement strategic cost-saving initiatives by analyzing spending patterns and identifying opportunities for efficiency.
- Conduct market research to identify new, high-quality vendors and build a robust and competitive supplier database.
- Monitor supplier performance to ensure compliance with quality standards, delivery schedules, and contractual obligations.

**3. HR & Financial Oversight**
- Support the HR function by assisting with new hire onboarding and maintaining essential employee records.
- Assist in the coordination of staff training programs and employee engagement initiatives to foster a positive work culture.
- Assist with the management and audit of expense claims for senior management.
- Support the annual budgeting process by compiling operational data and tracking departmental expenditures against targets.
- Liaise with external accountants for invoice processing and manage the office petty cash fund.

**Key Requirements & Qualifications**:

- **Experience**: A minimum of 2-5 years of experience in a management, operational, or senior executive support role. Experience within the hospitality, F&B, or hotel industry is essential.
- **Education**: Minimum of a Diploma in Hospitality Management, Business Administration, Finance, or a related field. A Bachelor's Degree is preferred.
- Proficiency in Hotel Property Management Systems (PMS) is highly advantageous.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills in English and Bahasa Malaysia.
- Conversational or fluent Mandarin is a strong asset for communicating with diverse stakeholders.
- Exceptional organizational, negotiation, and analytical skills.
- **Other**: Must possess a valid driver's license and be willing and able to travel frequently across Malaysia.

**What We're Looking For**:

- A proactive, resourceful, and detail-oriented individual who anticipates needs and takes initiative.
- A logical and practical thinker with a systematic approach to building processes and solving problems.
- A confident communicator with a professional demeanor and a positive, can-do attitude.
- Demonstrates absolute integrity and reliability, with a proven ability to handle confidential information.
- Passionate about the hospitality industry and dedicated to maintaining high standards of service and excellence.

Pay: RM2,800.00 - RM4,200.00 per month

**Benefits**:

- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development

**Experience**:

- Hospitality: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person