Boutique Sales Advisor

7 days ago


Setia Alam, Malaysia Lidya KL Holding (M) Sdn Bhd Full time

**Job Descripiton**
- Communicate with customers via **WhatsApp** in a professional, timely, and friendly manner.
- Understand customer needs and recommend appropriate products or services.
- Follow up on leads, provide product information, and close sales through effective conversation and consultation.
- Maintain a strong knowledge of company offerings to confidently answer questions and provide solutions.
- Handle multiple customer conversations efficiently using WhatsApp Business tools or CRM platforms.
- Track and document interactions, customer feedback, and sales outcomes accurately.
- Collaborate with the marketing and sales teams to support promotional campaigns and upselling opportunities.
- Maintain high levels of customer satisfaction and retention through exceptional service and responsiveness.

**Job Requirement**
- Proven experience in sales, customer service, or similar role (preferably via chat or messaging platforms).
- Excellent written communication skills in Malay Language.
- Ability to build rapport and trust through digital communication.
- Tech-savvy and comfortable using WhatsApp Business, CRM systems, and other digital tools.
- Strong organizational and multitasking skills.
- Sales-driven mindset with a focus on achieving targets.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,000.00 - RM4,500.00 per month

**Benefits**:

- Meal provided

Work Location: In person


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