Business Centre Manager
3 days ago
**營運管理**:
- 監督商務中心的日常運營,確保所有設施順利運作。
- 管理辦公空間、會議室和共享辦公區域,以滿足不同的客戶需求。
- 確保遵守健康、安全和監管標準。
**客戶關係管理:**
- 作為租戶和客戶的主要聯絡人。
- 及時、專業地解決客戶的詢問和疑慮。
- 建立並維持牢固的關係,以提高客戶滿意度和保留率。
**銷售和行銷:**
- 制定並實施策略以吸引新客戶並留住現有客戶。
- 透過行銷活動和社交活動推廣商務中心。
- 與潛在客戶談判合約、定價和租賃協議。
- 有效處理租賃和合約續約。
**財務管理:**
- 準備和管理中心的預算以確保成本效率。
- 監控財務績效,包括收入、支出和獲利能力。
- 為高階管理層產生定期財務和營運報告。
- 有效管理租金收取流程。
**團隊領導:**
- 招募、培訓和監督員工以維持高服務標準。
- 進行績效評估並提供持續的指導和專業發展。
- 營造一個積極的工作環境,以激勵和吸引團隊成員。
**設施管理:**
- 監督設施的維護、清潔和整體展示。
- 必要時與外部供應商和服務提供者進行協調。
- 確保技術和設備的功能支援業務運作。
**教育背景與經驗:**
- 工商管理、管理或相關領域的學士學位。
- 至少 3-5 年設施或商務中心管理經驗。
- 銷售、行銷或客戶服務經驗是一個強大的優勢。
**技能:**
- 強大的領導和人員管理能力。
- 優秀的溝通和人際交往能力。
- 精通財務和營運管理。
- 較強的解決問題和決策能力。
- 熟悉 CRM 和物業管理者優先
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