Customer Service Representative
1 week ago
**Our Client**
Is a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the world's best brands in over 40 countries.
**Job Description**
**Responsibilities **
- Assist customers via (French / German / Italian) and English language;
- Use provided tools and resources to resolve customer issues;
- Adhere to client-defined processes and procedures and company policies;
- Meet or exceed minimum requirements for productivity, availability and quality requirements;
- Meet pre-determined targets; and
- Ensure proper documentation of activities in the client tool pertaining to customer problems, requests and actions taken.
**Requirements**
- (French / German / Italian ) speaker able to converse in English
- Russian written and verbal communication skills
- Preferably with 1 year of Customer Service experience in call center
- Earned a Bachelor's Degree
- Strong Customer Service Skills
**Consultant in-charge**:
Pay: RM7,500.00 - RM9,000.00 per month
Schedule:
- Rotational shift
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- French / Italian / German (preferred)
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