(Mas) Mandarin Speaking Customer Service

2 weeks ago


Subang Jaya, Malaysia Pinnacle Contact Center Sdn Bhd Full time

**For Registration Please WhatsApp**
- 1) Nama Penuh:

- 2) Umur:

- 3) Kelayakan : ( SPM, Diploma, Degree )
- 4) Jawatan : Air Asia Mandarin Chat Customer Service Consultant

**Requirements**:

- SPM & above
- Experience in Customer Service or Airline Travel Industry related jobs are encouraged to apply
- Able to speak & write in Mandarin

**Duties & Responsibilities**:

- Customer Care related issues:

- Reservations
- Bulk bookings
- Notification
- Re-booking
- Credit card verification
- Queues Management

To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT

**Working Location**:

- Subang Jaya

**Working Days**:

- 5 Days Working in a week

**Off Days**:

- 2 Days a week

**Working Time**:

- Rotational Shift

**Basic Salary**:
RM4000 - RM4500 will be decided after interview

**Travel** **Allowance**:

- RM20 daily

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus



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