Permanent Night Shift] Customer Service Experience Specialist

Working shift: 8:30pm-8:30am (9 working hours） - Serve North America market - Manage and resolve issues, including flight bookings, ticketing inquiries, and other travel-related concerns. - Process reservations or support work relating to airline programme/related products - Accurately document interactions and ensure compliance with airline policies and...

**Position**: Customer Service Executive (Permanent Night Shift) **Language**: Mandarin - Traditional (Local only) **Location**: KL Sentral **Salary**: Upto RM4,400 + RM300 KPI + RM300 NSA **Shift**: Permanent Night Shift | 8:00 PM - 8:00 AM (Rotational) **Joining Date**: 5 January **Responsibilities**:* - Support customers on e-hailing services for the UK...

Hiring for Customer Service Role - **ABLE TO JOIN ASAP !!!!** **Salary Range: Basic 4000-4500RM + shift allowances 300 + KPI 300** **Work Timings : 9PM - 6AM** Working Location: Kuala Lumpur **Working Days: Monday - Sunday (5 Days) Rotational Week Offs** **Working Hours: AS PER US TIMINGS PERMENENT NIGHT SHIFTS** **Work Type: Permanent Role** For More...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

Able to work permanently night shift to support Europe region (no work from home/hybrid). Working Hours: - 3:00AM - 12:00PM - 6:00AM - 3:00PM - Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanor during interactions with customers, ensuring high-quality service and customer satisfaction. - To keep detailed records of customer interactions, transactions, inquiries, and...

**Working Hour**: 5 days in a week (Mon-Sun). Permanent night shift, 9pm-6am (Depends on which shift entitled) - _**5 days per week, each shift is 9xhour durations including 1-hour lunch break and 15 mins short break twice**_ - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient...

Role : Customer Service Professional JobScope To answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services & to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid plan Night Shift (PM) 1PM - 10PM 2PM- 11PM 3PM- 12AM 4PM- 1AM 5PM- 2AM **Salary**: RM2,000.00 per...

**Customer Engagement Officer** Being in the Customer Engagement business, we provide innovative solutions for our clients across the globe. As part of the company, it is crucial that all employees actively work towards bringing Customer Engagement to the next level. Must be completely fluent in English (native speaker written standard) and have suitable...