Learning & Development Officer

5 days ago

Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time

General
- To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.
- To ensure that all training records are properly filed and kept updated.
- To ensure that an effective control system is established to control the booking of the training rooms, training equipment and materials.
- Ensure effective implementation of the IMS policy and procedures.
- Ensure continuous training and awareness of the IMS system.
- Ensure OTPs are monitored and acted upon
- Identify areas of improvement through CPAR or suggestions
- Ensure operational compliance to legal regulations and other requirements.
- Identification of new activities that are in relation to EASI and HIRADC.

Departmental
- Assist and coordinate the preparation of colleague’ nomination for Learning & Development plan in accordance with the Hotel’s Learning & Development policy
- Assist in the preparation of training room facilities for the colleagues requesting the use of the training rooms.
- To ensure that all training records are input into the Learning Development Information System and to generate monthly reports accordingly.
- To replenish training materials and refreshment after each training
- To ensure the cleanliness of the training room after each training
- To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.
- To ensure that all training records are properly filed and kept updated.
- To ensure that the Learning and Development notice board is kept with creative and informative related information.
- Ensure that all training equipment are in working condition and to report to respective departments if any default.
- To ensure all training materials are updated from time to time.
- Maintaining close rapport and constant liaison with Training Institution, Hotel and Catering Schools, professional bodies and training consultants
- To attend hotel Career Fair from time to time.
- To be able to schedule, conduct interview for trainees, prepare training plan, orientation toolkit and ensure trainees master list are updated accordingly.
- To be able to conduct trainees & contract worker Orientation monthly.
- To prepare trainee allowances and submit to Account & Finance timely.
- To familiar with eLearning system (The LOOP) and able generate report accordingly
- To able to conduct training
- To perform any duties that may be assigned from time to time.

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